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Service Agreements
Today's ever-growing demands on wastewater treatment processes make
guaranteed plant availability essential. To meet this need, Ashbrook Simon Hartley offers a full range of service and warranty packages:

Spares package
Where sites have a full in-house operations team, running and maintaining equipment, this package guarantees the spares availability and technical support needed to deal with process problems or breakdowns fast and minimise down-time.

Service package
Moving up to this package adds scheduled service inspections to complete a full mechanical / electrical report with recommendations for any remedial work. Regular servicing by Ashbrook Simon-Hartley engineers minimises breakdowns and increases plant availability.

Process package
This all-inclusive package enables operators to contract out responsibility for process performance. Your dedicated Ashbrook Simon-Hartley engineer takes care of all servicing, repairs and ongoing process optimisation for a fixed annual cost which eliminates financial risk and guarantees you process performance 24-7, 365.


Spares Package

Service Package Process Package
Consignment spares stock

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Analysis of parts used

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Dedicated contact

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24hr advice line

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Annual review

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Parts and labour

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Training on site

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Guaranteed plant availability

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Guaranteed response time

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Status reports quarterly

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Process optimisation

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Total process guarantee

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These standard packages are just the starting point for the service we can provide, which is infinitely flexible to meet your specific needs.

If you would like to review additional information or case studies concerning any of our products or services offered, please Send Us a Note or call toll free in North America 800.362.9041.

24 hours a day - 7 days a week:  
You can count on Ashbrook Simon-Hartley


Today's growing demand on our water and wastewater systems makes it essential for Engineers, Facility Management and Operators to have access to qualified companies for any need that may arise.  Ashbrook Simon-Hartley has been meeting these needs for over 40 years.

Globally recognised for Engineering Excellence, Ashbrook Simon-Hartley also offers service, training, equipment and process optimisation, whilst carrying a multi-million dollar inventory of assorted spare parts and ancillary equipment for quick "on time" delivery. This underlines our commitment to our very specialized industry.

Additional Services Available:
  • Mobile Dewatering Units
  • On-Site Equipment Evaluations
  • Optimisation Services including:
  • Equipment
  • Process
  • Maintenance
  • On-Site Class Room and Hands on Training
  • Equipment Refurbishment
  • Retrofits and Upgrades
  • Service Agreements